Shipping policy

ORDER PROCESSING:
Please allow 5 to 7 days to process your order. Expect an email within 5 to 7 days to let you know your order is on the way!

STORE PICKUP - RATNADEEP , Manek Chowk Road Danapidth Khadia, 2473, 1st floor, 380001 Ahmedabad GJ, India.

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button.
If the local delivery option does not show up during checkout, your order is not eligible for
local delivery.
Orders placed before 4 hours during store hours 10:00 am to 5:00 pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within same day using delivery. 
Post's delivery standard is 2 - 7 days. Flat rate shipping fee of Rs.150 applies to orders shipping to all regions in India. We do not ship outside of india at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 10 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at ratnadeepdhoti@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at ratnadeepdhoti@gmail.com